Agentic AI refers to artificial intelligence systems that operate autonomously, executing tasks, making decisions, and interacting with other systems without direct human intervention — creating a new class of non-human identity that requires its own access governance.
⚙️ How Does It Work?
Agentic AI systems are assigned identities (service accounts, API keys, OAuth tokens) to access tools and data. Managing these identities requires defining scopes, enforcing least privilege, monitoring behavior, and revoking access when the agent's task is complete.
📍 Where Is It Used?
Any enterprise deploying AI copilots, autonomous agents, or AI-driven automation pipelines using tools like OpenAI, GitHub Copilot, or custom LLM-based agents.
💡 Real-World Example
A company deploys an AI agent to automatically process customer support tickets. The agent is assigned an identity with access to the CRM, email, and ticketing system. Without proper NHI governance, the agent could access far more data than needed — requiring scope-limited, time-bound credentials.
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